Terms of service
Terms of Service
These Terms of Service (“Terms”) govern your use of the VAEZION website and the purchase of products from our online store. By accessing this website or placing an order, you agree to be bound by these Terms.
1. General Conditions
You must be at least 18 years old, or have permission from a legal guardian, to use this website.
We reserve the right to refuse service to anyone for any reason at any time, where legally permitted.
These Terms apply to all visitors, users, and customers of VAEZION.
2. Products & Availability
All products are offered subject to availability.
We reserve the right to modify, replace, or discontinue products at any time without prior notice.
Product images are for illustrative purposes only. Colors, materials, and details may vary slightly due to manufacturing processes and screen settings.
3. Pricing, Taxes & Payments
Prices are shown in the currency displayed at checkout.
Unless explicitly stated otherwise, prices do not include import duties, customs clearance fees, or local taxes that may be imposed by authorities in the destination country.
For orders shipped to certain countries, taxes such as VAT may be collected at checkout where legally required. In other cases, taxes and duties may be collected by customs authorities upon delivery.
We reserve the right to change prices at any time without prior notice.
Payments are processed securely via third-party payment providers such as Shopify Payments, PayPal, or Stripe. We do not store payment details.
4. Orders & Acceptance
Placing an order does not constitute acceptance. Acceptance occurs once your order has been processed and dispatched.
We reserve the right to cancel or refuse any order, including but not limited to cases of suspected fraud, pricing errors, or stock limitations.
If an order is cancelled after payment, any amounts paid will be refunded in accordance with our Refund Policy.
5. Shipping & Delivery
Orders are shipped directly from international fulfillment partners.
Delivery times provided at checkout are estimates only and are not guaranteed. Delays may occur due to customs inspections, carrier issues, or circumstances beyond our control.
Shipping terms are further detailed in our Shipping Policy.
6. Customs, Duties & Taxes (European Union)
Orders shipped to the European Union may be subject to import duties, customs clearance fees, and local taxes (including VAT) upon arrival in the destination country.
These charges are not included in the product price or shipping cost unless explicitly stated and are the sole responsibility of the customer.
Customs authorities determine applicable charges based on the declared value of the goods and local regulations. We have no control over these charges and cannot estimate their exact amount.
We recommend contacting your local customs office for additional information prior to placing an order.
Refusal to pay applicable customs charges may result in the shipment being returned, abandoned, or destroyed by customs authorities. In such cases, the order may not be eligible for a refund.
7. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
Customers are responsible for any customs duties, taxes, or fees incurred on returned shipments.
EU consumers retain their statutory right of withdrawal under applicable consumer protection laws, except where exclusions apply.
8. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, designs, and trademarks, is the exclusive property of VAEZION or its licensors and is protected by applicable intellectual property laws.
Unauthorized use of any content is strictly prohibited.
9. User Conduct
You agree not to:
Use the website for unlawful purposes
Interfere with the website’s security or functionality
Submit false, misleading, or fraudulent information
We reserve the right to restrict or terminate access for violations of these Terms.
10. Limitation of Liability
To the maximum extent permitted by law, VAEZION shall not be liable for:
Indirect, incidental, or consequential damages
Loss of profits, revenue, data, or business opportunities
Delays, customs actions, or delivery failures beyond our reasonable control
Nothing in these Terms limits your statutory consumer rights.
11. Indemnification
You agree to indemnify and hold harmless VAEZION from any claims, damages, losses, or expenses arising from your misuse of the website or violation of these Terms.
12. Governing Law
These Terms are governed by the laws of the Netherlands, without prejudice to mandatory consumer protection laws applicable in your country of residence.
13. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes take effect immediately upon publication on this page.
14. Contact Information
For questions regarding these Terms, please contact us at: